Leading U.S. full service restaurants - customer satisfaction index 2018

American customer satisfaction index scores for leading full-service restaurants in the United States in 2018

Leading U.S. full service restaurants - customer satisfaction index 2018 This statistic shows the 2018 American customer satisfaction index scores for leading full-service restaurants in the United States. In 2018, the ACSI score for Texas Roadhouse was 83.
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American customer satisfaction index scores for leading full-service restaurants in the United States in 2018

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ACSI score
Texas Roadhouse83
Cracker Barrel81
LongHorn Steakhouse (Darden)81
Olive Garden (Darden)80
Red Lobster79
Red Robin79
Outback Steakhouse79
TGI Fridays79
Chili's78
Applebee's78
Ruby Tuesday78
Denny's77
Average81
ACSI score
Texas Roadhouse83
Cracker Barrel81
LongHorn Steakhouse (Darden)81
Olive Garden (Darden)80
Red Lobster79
Red Robin79
Outback Steakhouse79
TGI Fridays79
Chili's78
Applebee's78
Ruby Tuesday78
Denny's77
Average81
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This statistic shows the 2018 American customer satisfaction index scores for leading full-service restaurants in the United States. In 2018, the ACSI score for Texas Roadhouse was 83.
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Release date
July 2018
Region
United States
Survey time period
2018
Supplementary notes
The American Customer Satisfaction Index (ACSI) scores on a 0-100 scale at the national level with 100 being the highest and best possible score. The ACSI is an economic indicator based on modeling of customer evaluations of the quality of goods and services purchased in the United States and produced by both domestic and foreign firms with substantial U.S. market shares. Subjects of investigation are 10 economic sectors, 47 industries (including e-commerce and e-business), more than 225 companies, and over 200 federal or local government services.
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