Return policy characteristics preventing U.S. customers from making purchases 2016

Most important return policy characteristics that prevent customers from making a purchase in the United States in 2016

by E. Mazareanu, last edited Nov 6, 2018
Return policy characteristics preventing U.S. customers from making purchases 2016 This statistic depicts the results of a survey regarding the most important return policy characteristics that prevent customers from making a purchase in the United States in 2016. According to the survey, 74 percent of the respondents mentioned return shipping fees as one of the most important return policies that prevent them from shopping.
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Most important return policy characteristics that prevent customers from making a purchase in the United States in 2016

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Statistics on "Reverse logistics"
  • Market overview
  • E-retailers
  • Consumer behavior
  • Return process
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