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Customer service: change in customers' expectations in the last year 2018

Do you have higher expectations for customer service today than you had one year ago?

by E. Mazareanu, last edited Mar 27, 2019
Customer service: change in customers' expectations in the last year 2018 This survey shows the share of customers by if they have higher expectations for customer service today than they had one year ago in 2018. During the survey, 56 percent of respondents from the United States stated that they have higher expectations for customer service today than they had one year ago.
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Do you have higher expectations for customer service today than you had one year ago?

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