This survey shows the expected response time for social media questions or complaints in the United States and worldwide in 2018. During the survey, 31 percent of respondents from the United States, stated that they expect a response in 24 hours or less.
What is your expected response time for social media questions or complaints?
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Microsoft. (March 14, 2019). What is your expected response time for social media questions or complaints? [Graph]. In Statista. Retrieved June 25, 2022, from https://www.statista.com/statistics/808477/expected-response-time-for-social-media-questions-or-complaints/?utm_campaign=cmrkt_blog&utm_source=hipporello.com
Microsoft. "What is your expected response time for social media questions or complaints?." Chart. March 14, 2019. Statista. Accessed June 25, 2022. https://www.statista.com/statistics/808477/expected-response-time-for-social-media-questions-or-complaints/?utm_campaign=cmrkt_blog&utm_source=hipporello.com
Microsoft. (2019). What is your expected response time for social media questions or complaints?. Statista. Statista Inc.. Accessed: June 25, 2022. https://www.statista.com/statistics/808477/expected-response-time-for-social-media-questions-or-complaints/?utm_campaign=cmrkt_blog&utm_source=hipporello.com
Microsoft. "What Is Your Expected Response Time for Social Media Questions or Complaints?." Statista, Statista Inc., 14 Mar 2019, https://www.statista.com/statistics/808477/expected-response-time-for-social-media-questions-or-complaints/?utm_campaign=cmrkt_blog&utm_source=hipporello.com
Microsoft, What is your expected response time for social media questions or complaints? Statista, https://www.statista.com/statistics/808477/expected-response-time-for-social-media-questions-or-complaints/?utm_campaign=cmrkt_blog&utm_source=hipporello.com (last visited June 25, 2022)
