This survey shows the customers' opinion on if they have used social media to complain about a brand or its customer service in the U.S. and worldwide as of 2017. During the survey, 33 percent of respondents from the United States stated that they have used social media to complain about a brand or its customer service.
Have you ever used social media to complain about a brand or its customer service?
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Microsoft. (August 1, 2017). Have you ever used social media to complain about a brand or its customer service? [Graph]. In Statista. Retrieved May 24, 2022, from https://www.statista.com/statistics/808548/customers-opinion-on-using-social-media-to-complain-about-a-brand/
Microsoft. "Have you ever used social media to complain about a brand or its customer service?." Chart. August 1, 2017. Statista. Accessed May 24, 2022. https://www.statista.com/statistics/808548/customers-opinion-on-using-social-media-to-complain-about-a-brand/
Microsoft. (2017). Have you ever used social media to complain about a brand or its customer service?. Statista. Statista Inc.. Accessed: May 24, 2022. https://www.statista.com/statistics/808548/customers-opinion-on-using-social-media-to-complain-about-a-brand/
Microsoft. "Have You Ever Used Social Media to Complain about a Brand or Its Customer Service?." Statista, Statista Inc., 1 Aug 2017, https://www.statista.com/statistics/808548/customers-opinion-on-using-social-media-to-complain-about-a-brand/
Microsoft, Have you ever used social media to complain about a brand or its customer service? Statista, https://www.statista.com/statistics/808548/customers-opinion-on-using-social-media-to-complain-about-a-brand/ (last visited May 24, 2022)
