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Customer service: using social media to complain about a brand U.S.& worldwide 2017
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Customer service: using social media to complain about a brand U.S.& worldwide 2017
Have you ever used social media to complain about a brand or its customer service?
by E. Mazareanu,
last edited
Mar 27, 2019
This survey shows the customers' opinion on if they have used social media to complain about a brand or its customer service in the U.S. and worldwide as of 2017. During the survey, 33 percent of respondents from the United States stated that they have used social media to complain about a brand or its customer service.
Have you ever used social media to complain about a brand or its customer service?
| United States | Global average | |
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| - | - | - |
| - | - | - |
| United States | Global average | |
|---|---|---|
| - | - | - |
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by E. Mazareanu,
last edited
Mar 27, 2019
This survey shows the customers' opinion on if they have used social media to complain about a brand or its customer service in the U.S. and worldwide as of 2017. During the survey, 33 percent of respondents from the United States stated that they have used social media to complain about a brand or its customer service.
- Show sources information
- Show publisher information
- Release date
- August 2017
- Region
- Worldwide, United States
- Survey time period
- 2017
- Age group
- 18 years and older
- Supplementary notes
-
Respondents base: global survey (n=5,000).
The source did not specify the number of U.S. respondents.
Source
- Show sources information
- Show publisher information
- Release date
- August 2017
More information
- Region
- Worldwide, United States
- Survey time period
- 2017
- Age group
- 18 years and older
- Supplementary notes
-
Respondents base: global survey (n=5,000).
The source did not specify the number of U.S. respondents.
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- Number of Facebook users in Vietnam from 2017 to 2023 (in millions)
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