Customers: opinion on self-service portal usage by brands U.S.& worldwide 2018

Do you expect a brand or organization to have an online self-service support portal?

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Source

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Release date

March 2019

Region

Worldwide, United States

Survey time period

2018

Age group

18 years and older

Supplementary notes

Number of respondents is for the global survey. The source did not specify the number of U.S. respondents.

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