This statistic shows the share of customers in the U.S. and worldwide by if they have a more favorable view of brands that respond to customer service questions or complaints on social media in 2018. During the survey, 47 percent of respondents from the United States indicated that they have a more favorable view of brands that respond to customer service questions or complaints on social media.
Do you have a more favorable view of brands that respond to customer service questions or complaints on social media?
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Microsoft. (March 14, 2019). Do you have a more favorable view of brands that respond to customer service questions or complaints on social media? [Graph]. In Statista. Retrieved August 03, 2020, from https://www.statista.com/statistics/810968/customers-by-if-they-favor-brands-that-respond-to-complaints/
Microsoft. "Do you have a more favorable view of brands that respond to customer service questions or complaints on social media?." Chart. March 14, 2019. Statista. Accessed August 03, 2020. https://www.statista.com/statistics/810968/customers-by-if-they-favor-brands-that-respond-to-complaints/
Microsoft. (2019). Do you have a more favorable view of brands that respond to customer service questions or complaints on social media?. Statista. Statista Inc.. Accessed: August 03, 2020. https://www.statista.com/statistics/810968/customers-by-if-they-favor-brands-that-respond-to-complaints/
Microsoft. "Do You Have a More Favorable View of Brands That Respond to Customer Service Questions or Complaints on Social Media?." Statista, Statista Inc., 14 Mar 2019, https://www.statista.com/statistics/810968/customers-by-if-they-favor-brands-that-respond-to-complaints/
Microsoft, Do you have a more favorable view of brands that respond to customer service questions or complaints on social media? Statista, https://www.statista.com/statistics/810968/customers-by-if-they-favor-brands-that-respond-to-complaints/ (last visited August 03, 2020)
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