Premium
Premium statistics

Industry-specific and extensively researched technical data (partially from exclusive partnerships).

A paid subscription is required for full access.

Customer service: customers' expectations when contacting a brand 2018

Do you expect the representative to know your contact, product and service information/ history?

by E. Mazareanu, last edited Mar 27, 2019
Customer service: customers' expectations when contacting a brand 2018 This statistic shows the share of customers by if they expect the representative to know their contact, product and service information/ history when they contact a brand or organization for customer service in 2018. During the survey, 70 percent of respondents from the United States stated that they expect the customer service representative to know their contact, product and service information/ history.
Show more

Do you expect the representative to know your contact, product and service information/ history?

Statista Accounts: Access All Statistics. Starting from $588 / Year
Basic Account
Get to know the platform

You only have access to basic statistics.
This statistic is not included in your account!

Premium Account
Your perfect start with Statista
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references

$49 / Month *

Corporate Account
Full access

Corporate solution including all features.

* All products require an annual contract.
   Prices do not include sales tax.
Leading companies trust Statista:
paypalgoogleadobepgsamsungtelekom
Statista is a great source of knowledge, and pretty helpful to manage the daily work.
Christof Baron

Christof Baron
CEO, MindShare Germany

Statistics on "Organic consumers in the U.S."
  • Organic food consumption
The most important statistics
  • Consumer behavior-food
  • Organic cosmetics consumption
  • Consumer behavior-cosmetics
  • Consumer spending
Discover Statista
Need help with using Statista for your research? Tutorials and first steps
Further Content: Statistics, Studies, and Topic Pages
Statistics
Learn more about how Statista can support your business.
Do you have any questions about our business solutions?

We provide you with detailed information about our Corporate Account.