Primary causes of customer service frustration in U.S. 2017

From your experience, what has been the one most common cause of your customer service frustration?

by E. Mazareanu, last edited Mar 27, 2019
Primary causes of customer service frustration in U.S. 2017 This statistic shows the main causes of customer service frustration in the United States in 2017. During the survey, 27 percent of the respondents cited lack of effectiveness as the primary cause of their customer service frustration.
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From your experience, what has been the one most common cause of your customer service frustration?

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Share of respondents
Lack of effectiveness27%
Lack of speed12%
Lack of accuracy10%
Share of respondents
Lack of effectiveness27%
Lack of speed12%
Lack of accuracy10%
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by E. Mazareanu, last edited Mar 27, 2019
This statistic shows the main causes of customer service frustration in the United States in 2017. During the survey, 27 percent of the respondents cited lack of effectiveness as the primary cause of their customer service frustration.
Show more
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