This statistic shows the main causes of customer service frustration in the United States in 2017. During the survey, 27 percent of the respondents cited lack of effectiveness as the primary cause of their customer service frustration.
From your experience, what has been the one most common cause of your customer service frustration?
*Duration: 12 months, billed annually, single license
Yes, let me download!
...and make my research life easier.
Exclusive Corporate feature
This feature is limited to our corporate solutions.
Please contact us to get started with full access to dossiers, forecasts, studies and international data.
Corporate Account
Use Statista now:
Unlimited Access to All Statistics! $59 / Month
Basic Account
Get to know the platform
You only have access to basic statistics.
Premium Account
Your perfect start with Statista
Instant access to 1m statistics
Download in XLS, PDF & PNG format
Detailed references
$59 / Month *
Corporate Account
Full access
Corporate solution including all features.
* All products require an annual contract.
Prices do not include sales tax.
All features, all contents, at all times: Learn more about our professional solutions.
Learn more about how Statista can support your business.
Aspect. (January 23, 2018). From your experience, what has been the one most common cause of your customer service frustration? [Graph]. In Statista. Retrieved December 18, 2019, from https://www.statista.com/statistics/815599/causes-of-customer-service-frustration-us/
Aspect. "From your experience, what has been the one most common cause of your customer service frustration?." Chart. January 23, 2018. Statista. Accessed December 18, 2019. https://www.statista.com/statistics/815599/causes-of-customer-service-frustration-us/
Aspect. (2018). From your experience, what has been the one most common cause of your customer service frustration?. Statista. Statista Inc.. Accessed: December 18, 2019. https://www.statista.com/statistics/815599/causes-of-customer-service-frustration-us/
Aspect. "From Your Experience, What Has Been The One Most Common Cause of Your Customer Service Frustration?." Statista, Statista Inc., 23 Jan 2018, https://www.statista.com/statistics/815599/causes-of-customer-service-frustration-us/
Aspect, From your experience, what has been the one most common cause of your customer service frustration? Statista, https://www.statista.com/statistics/815599/causes-of-customer-service-frustration-us/ (last visited December 18, 2019)
We use cookies to personalize contents and ads, offer social media features, and analyze access to our website. In your browser settings you can configure or disable this, respectively, and can delete any already placed cookies. For details, please see your browser’s Help section (by pressing F1). Please see our privacy statement for details about how we use data.
