Primary causes of customer service frustration in U.S. 2017

From your experience, what has been the one most common cause of your customer service frustration?

Primary causes of customer service frustration in U.S. 2017 This statistic shows the main causes of customer service frustration in the United States in 2017. During the survey, 27 percent of the respondents cited lack of effectiveness as the primary cause of their customer service frustration.
Show more

From your experience, what has been the one most common cause of your customer service frustration?

Loading statistic...
Share of respondents
Lack of effectiveness27%
Lack of speed12%
Lack of accuracy10%
Share of respondents
Lack of effectiveness27%
Lack of speed12%
Lack of accuracy10%
Download Settings Share
Download started
Please be patient - this may take a moment
This statistic shows the main causes of customer service frustration in the United States in 2017. During the survey, 27 percent of the respondents cited lack of effectiveness as the primary cause of their customer service frustration.
Show more
Statista Accounts: Access All Statistics. Starting from $588 / Year
Basic Account
Get to know the platform

You only have access to basic statistics.

Premium Account
Your perfect start with Statista
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references

$49 / Month *

Corporate Account
Full access

Corporate solution including all features.

* All products require an annual contract.
   Prices do not include sales tax.
Leading companies trust Statista:
paypalgoogleadobepgsamsungtelekom
Related Studies: Available to Download in PDF or PPTX Format
Customer service in the U.S.
Customer service in the U.S.

All Information
in one Presentation

Customer service in the U.S.

Everything On "Customer service in the U.S." in One Document: Edited and Divided into Handy Chapters. Including Detailed References.

Other Reports & Dossiers
Statista is a great source of knowledge, and pretty helpful to manage the daily work.
Christof Baron

Christof Baron
CEO, MindShare Germany

Statistics on "Call centers in the U.S."
  • Industry overview
  • Leading companies
  • Employment
  • Operations
The most important statistics
Discover Statista
Need help with using Statista for your research? Tutorials and first steps
Further Content: Statistics, Studies, and Topic Pages
Learn more about how Statista can support your business.
Do you have any questions about our business solutions?

We provide you with detailed information about our Corporate Account.