This statistic shows the share of customer service representatives who think customer questions and issues are easy to handle as of March 2017, by contact center size. During the survey, 40 percent of the respondents working at contact center with over 1,000 agents, stated that they think customer questions and issues are easy to handle.
Share of customer service representatives who think customer questions and issues are easy to handle as of March 2017, by contact center size
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Aspect. (August 17, 2017). Share of customer service representatives who think customer questions and issues are easy to handle as of March 2017, by contact center size [Graph]. In Statista. Retrieved January 21, 2021, from https://www.statista.com/statistics/816010/customer-service-agents-who-think-customer-questions-are-easy-by-size-us/
Aspect. "Share of customer service representatives who think customer questions and issues are easy to handle as of March 2017, by contact center size." Chart. August 17, 2017. Statista. Accessed January 21, 2021. https://www.statista.com/statistics/816010/customer-service-agents-who-think-customer-questions-are-easy-by-size-us/
Aspect. (2017). Share of customer service representatives who think customer questions and issues are easy to handle as of March 2017, by contact center size. Statista. Statista Inc.. Accessed: January 21, 2021. https://www.statista.com/statistics/816010/customer-service-agents-who-think-customer-questions-are-easy-by-size-us/
Aspect. "Share of Customer Service Representatives Who Think Customer Questions and Issues Are Easy to Handle as of March 2017, by Contact Center Size." Statista, Statista Inc., 17 Aug 2017, https://www.statista.com/statistics/816010/customer-service-agents-who-think-customer-questions-are-easy-by-size-us/
Aspect, Share of customer service representatives who think customer questions and issues are easy to handle as of March 2017, by contact center size Statista, https://www.statista.com/statistics/816010/customer-service-agents-who-think-customer-questions-are-easy-by-size-us/ (last visited January 21, 2021)