Customer service agents opinion about job advancement, by generation U.S. 2017

Do you feel there are opportunities for you to be promoted and/or advance in your career at the customer service center where you are currently working?

Customer service agents opinion about job advancement, by generation U.S. 2017 This statistic shows the customer service agents opinion about opportunities for them to be promoted and/or advance in their career at the customer service center where they are currently working as of March 2017, by generation. During the survey, 45 percent of younger Millennial respondents stated that they think there are opportunities for career advancement in their current job as a customer service representative.
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Do you feel there are opportunities for you to be promoted and/or advance in your career at the customer service center where you are currently working?

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Share of respondents
Younger Millennials45%
Older Millennials47%
Gen X / Boomer37%
Share of respondents
Younger Millennials45%
Older Millennials47%
Gen X / Boomer37%
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This statistic shows the customer service agents opinion about opportunities for them to be promoted and/or advance in their career at the customer service center where they are currently working as of March 2017, by generation. During the survey, 45 percent of younger Millennial respondents stated that they think there are opportunities for career advancement in their current job as a customer service representative.
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