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Customer service agents: communication channels with management U.S. 2017
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Customer service agents: communication channels with management U.S. 2017
Customer service agents' communication channels with management in the United States in 2017
This statistic shows the share of customer service agents in the United States by channels through which they communicate with management after work as of March 2017. During the survey, 46 percent of the respondents stated that they can get in touch with management after work via text or SMS.
Customer service agents' communication channels with management in the United States in 2017
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Description
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This statistic shows the share of customer service agents in the United States by channels through which they communicate with management after work as of March 2017. During the survey, 46 percent of the respondents stated that they can get in touch with management after work via text or SMS.
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- Release date
- August 2017
- Region
- United States
- Survey time period
- as of March 2017
- Number of respondents
- 1,000 respondents
- Age group
- 18-65 years
- Method of interview
- Online survey
- Supplementary notes
- The source does not provide any information regarding missing percentage points to 100 percent.
Source
- Show sources information
- Show publisher information
- Release date
- August 2017
More information
- Region
- United States
- Survey time period
- as of March 2017
- Number of respondents
- 1,000 respondents
- Age group
- 18-65 years
- Method of interview
- Online survey
- Supplementary notes
- The source does not provide any information regarding missing percentage points to 100 percent.
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