Japan Post Insurance's customer satisfaction 2021

Published by Statista Research Department, Dec 19, 2022
According to a survey conducted in March 2021, almost 80 percent of customers were satisfied with the services of Japan Post Insurance Co., Ltd., at least to some extent. Around 4 percent reported being dissatisfied with the life insurer's services.

Level of customer satisfaction with insurance services of Japan Post Insurance Co., Ltd. as of March 2021

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Source

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Release date

July 2017

Region

Japan

Survey time period

March 2021

Number of respondents

10,929 respondents

Special properties

individuals with a family subscription to Japan Post Insurance

Supplementary notes

Figures may not add up to 100 percent due to rounding by the source.

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