The statistic presents data on consumer satisfaction with selected department and discount stores in the United States in 2018. In 2018, Costco scored highest on the consumer satisfaction index for department and discount stores with a rating of 83, seven points above the average rating of 76. The index score is based on a 100-point scale.
Consumer satisfaction with selected department and discount stores in the United States in 2018
(index score)
Consumer satisfaction index score (100-point scale)
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ACSI. (February 28, 2019). Consumer satisfaction with selected department and discount stores in the United States in 2018 (index score) [Graph]. In Statista. Retrieved February 26, 2020, from https://www.statista.com/statistics/819723/consumer-satisfaction-with-selected-department-and-discount-stores-us/
ACSI. "Consumer satisfaction with selected department and discount stores in the United States in 2018 (index score)." Chart. February 28, 2019. Statista. Accessed February 26, 2020. https://www.statista.com/statistics/819723/consumer-satisfaction-with-selected-department-and-discount-stores-us/
ACSI. (2019). Consumer satisfaction with selected department and discount stores in the United States in 2018 (index score). Statista. Statista Inc.. Accessed: February 26, 2020. https://www.statista.com/statistics/819723/consumer-satisfaction-with-selected-department-and-discount-stores-us/
ACSI. "Consumer Satisfaction with Selected Department and Discount Stores in The United States in 2018 (Index Score)." Statista, Statista Inc., 28 Feb 2019, https://www.statista.com/statistics/819723/consumer-satisfaction-with-selected-department-and-discount-stores-us/
ACSI, Consumer satisfaction with selected department and discount stores in the United States in 2018 (index score) Statista, https://www.statista.com/statistics/819723/consumer-satisfaction-with-selected-department-and-discount-stores-us/ (last visited February 26, 2020)
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