The statistic presents data on consumer satisfaction with selected department and discount stores in the United States in 2018. In 2018, Costco scored highest on the consumer satisfaction index for department and discount stores with a rating of 83, seven points above the average rating of 76. The index score is based on a 100-point scale.
Consumer satisfaction with selected department and discount stores in the United States in 2018
(index score)
Consumer satisfaction index score (100-point scale)
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ACSI. (February 28, 2019). Consumer satisfaction with selected department and discount stores in the United States in 2018 (index score) [Graph]. In Statista. Retrieved July 13, 2020, from https://www.statista.com/statistics/819723/consumer-satisfaction-with-selected-department-and-discount-stores-us/
ACSI. "Consumer satisfaction with selected department and discount stores in the United States in 2018 (index score)." Chart. February 28, 2019. Statista. Accessed July 13, 2020. https://www.statista.com/statistics/819723/consumer-satisfaction-with-selected-department-and-discount-stores-us/
ACSI. (2019). Consumer satisfaction with selected department and discount stores in the United States in 2018 (index score). Statista. Statista Inc.. Accessed: July 13, 2020. https://www.statista.com/statistics/819723/consumer-satisfaction-with-selected-department-and-discount-stores-us/
ACSI. "Consumer Satisfaction with Selected Department and Discount Stores in The United States in 2018 (Index Score)." Statista, Statista Inc., 28 Feb 2019, https://www.statista.com/statistics/819723/consumer-satisfaction-with-selected-department-and-discount-stores-us/
ACSI, Consumer satisfaction with selected department and discount stores in the United States in 2018 (index score) Statista, https://www.statista.com/statistics/819723/consumer-satisfaction-with-selected-department-and-discount-stores-us/ (last visited July 13, 2020)
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