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Carrier friendliness and courtesy of the United States Postal Service 2015-2017

This statistic depicts the share of people who rated the carrier friendliness and courtesy of the United States Postal Service either a five or six on a six point scale between FY 2015 and FY 2017. In FY 2017, 83 percent of respondents reported a positive score of five or six regarding USPS's carrier friendliness and courtesy.

USPS's carrier friendliness and courtesy from FY 2015 to FY 2017

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Release date

December 2017


United States

Survey time period

2015 to 2017

Number of respondents

215,506 respondents

Method of interview

Postal questionnaire

Supplementary notes

Fiscal year runs from October 1 to September 30.
Number of respondents is across all three years
Figure is the percentage of respondents who rate an aspect of delivery in the two most positive categories of a five- or six-point scale.

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Statistics on "Courier, Express and Parcels (CEP) market in the United States"

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