Frequency of lying to customer care agents Japan 2017

Published by Statista Research Department, Dec 19, 2022
This statistic presents the results of a survey by LivePerson about the frequency of customers lying or exaggerating to a customer service representative in Japan in 2017. As of April 2017, more than half of the respondents claimed to never lie to a customer care agent in order to get the anticipated solution.

Frequency of lying or exaggerating to a customer service representative in Japan as of April 2017

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Release date

January 2018

Region

Japan

Survey time period

April 13 to18, 2017

Number of respondents

500 respondents

Method of interview

Online survey

Supplementary notes

Original question: "How often do you lie or exaggerate to a customer service representative to get the solution you want?"

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