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U.S. air travel - level of satisfaction with retrieving luggage 2017

This statistic depicts the level of satisfaction among international travelers with retrieving their luggage after clearing U.S. customs/immigration upon arrival in U.S. in 2017. During the survey, 32 percent of respondents stated they were very satisfied with their experience retrieving their luggage.

Thinking about all your international trips in 2017, how would you rate your satisfaction with retrieving your luggage after clearing U.S. customs/immigration?

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Release date

February 2018


United States

Survey time period

January 8-17, 2018

Number of respondents

1,163 respondents

Age group

18 years and older

Special properties

international flyers

Method of interview

Online interview

Supplementary notes

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Statistics on "Passenger experience at U.S. airports (Statista Survey)"

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