Most important product delivery features in webshops in Sweden 2018

This statistic shows the most important product delivery features in online shops according to consumers in Sweden in the 1st quarter of 2018. According to the survey, the most important product delivery feature was clear information on when and where the product is being delivered (94 percent of respondents). 87 percent wanted simple return procedures, and 85 percent wanted fast shipping times.

Most important product delivery features in online shops according to consumers in Sweden in 1st quarter 2018

Share of respondents
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Sources

Release date

May 2018

Region

Sweden

Survey time period

Q1 2018

Number of respondents

4 consumer surveys*

Age group

18-79 years

Special properties

online shoppers

Method of interview

Online survey

Supplementary notes

* Sources have conducted four consumer studies in Q1, 2018: February, 1,508 respondents; March, 1,617 respondents; April, 1,612 and 3,139 respondents.

The figures represent the share of respondents who thought the named features were "fairly important" or "very important".

This question was phrased by the source as follows: "Hur viktiga anser du att nedanstående faktorer är för leveranserna när du handlar från en webbutik?"

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Statistics on "E-commerce in Sweden"

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