Importance of free returns when shopping online in the Nordics 2017, by country

This statistic shows the importance of getting free returns when shopping online in the Nordics in 2017. According to the survey, 83 percent of Danish respondents found it important to be able to return products for free when shopping online. In Sweden, the corresponding share was 81 percent, and in Finland, 77 percent. In the entire Nordic region, an average of 80 percent found free returns important.

Importance of free returns according to online shoppers in the Nordics in 2017, by country

Share of respondents
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Sources

Release date

February 2018

Region

Denmark, Finland, Norway, Sweden

Survey time period

February 2017 to January 2018

Number of respondents

92,656 respondents*

Age group

18-79 years

Special properties

12 monthly surveys; online shoppers who found free returns very important and quite important

Method of interview

Online survey

Supplementary notes

* 19,186 respondents in Sweden, 21,293 respondents in Denmark, 21,766 respondents in Norway and 30,411 respondents in Finland.

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Statistics on "E-commerce in Denmark"

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