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Return deliveries - costs in U.S. 2016-2020
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Return deliveries - costs in U.S. 2016-2020
Costs of return deliveries in the United States from 2016 to 2020 (in billion U.S. dollars)
This statistic illustrates the estimated costs of returning packages in the United States from 2016 to 2020. In 2017, U.S. return delivery costs amounted to 381 billion U.S. dollars and is expected to reach 550 billion U.S. dollars by 2020.
Costs of return deliveries in the United States from 2016 to 2020 (in billion U.S. dollars)
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Description
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- Release date
- 2018
- Region
- United States
- Survey time period
- 2016 and 2017
- Supplementary notes
- Values are estimates.
Source
- Show sources information
- As a Premium user you get access to the detailed source references and background information about this statistic.
- Show publisher information
- Release date
- 2018
More information
- Region
- United States
- Survey time period
- 2016 and 2017
- Supplementary notes
- Values are estimates.
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- Market overview
- Retail e-commerce sales worldwide from 2014 to 2023 (in billion U.S. dollars)Global retail e-commerce sales 2014-2023
- E-commerce share of total global retail sales from 2015 to 2023Worldwide e-commerce share of retail sales 2015-2023
- Market share of leading mass merchant e-retailers in the United States in 2017U.S. e-retailers: mass merchant market share 2017
- Most popular retail websites in the United States as of December 2018, ranked by visitors (in millions)Monthly unique visitors to U.S. retail websites 2018
- Costs of return deliveries worldwide in 2015, by region (in billion U.S. dollars)Return deliveries - costs by region 2015
- Costs of return deliveries in the United States from 2016 to 2020 (in billion U.S. dollars)Return deliveries - costs in U.S. 2016-2020
- Cost of retail items returned in the United States from 2012 to 2018 (in billion U.S. dollars)*Return deliveries in retail - costs in U.S. 2012-2018
- Average monthly cost of processing returns in the United States in 2018, by number of returned items (in British pounds)*Monthly cost of processing returns U.S. 2018
- E-retailers
- E-commerce market share of leading e-retailers worldwide in 2017, based on GMVGlobal e-commerce market share of leading e-retailers 2017
- Annual e-commerce revenue of Alibaba from 2010 to 2019, by region (in million yuan)Alibaba: annual e-commerce revenue 2010-2019, by region
- Rakuten Group's domestic e-commerce volume from 1st quarter 2014 to 4th quarter 2018 (in billion Japanese yen)Rakuten Group: quarterly domestic e-commerce GMS 2014-2018
- Annual net revenue of Amazon from 2004 to 2018 (in billion U.S. dollars)Annual net sales of Amazon 2004-2018
- eBay's annual net revenue in the United States from 2013 to 2018 (in million U.S. dollars)eBay: annual net revenue in the United States 2013-2018
- Walmart's net sales worldwide from 2008 to 2019, by division (in billion U.S. dollars)Walmart's net sales worldwide from 2008 to 2019, by division
- Share of retailers that have adopted try-before-you-buy in the U.S. and U.K. in 2018Retailer adoption rate of try-before-you-buy in the U.S. and U.K. 2018
- Share of retailers that will adopt try-before-you-buy in the U.S. and U.K. in 2019Retailer adoption rate of try-before-you-buy in the U.S.& U.K. 2019
- Consumer behavior
- Reasons for returning items in the United States in 2018Reasons for returning items as reported by U.S. merchants 2018
- How quickly is acceptable for returns to be dealt with?Number of days acceptable for dealing with returns by age U.S.& U.K. 2018
- Most preferred delivery method when returning an online purchase worldwide in 2018Online purchase - return delivery method 2018
- How did you return your online purchase?Methods used by consumers in the U.S. to return an online purchase 2017
- Share of consumers who returned an item in the United States in 2017, by shopping channelPreferred method of return in U.S. - shopping channel 2017
- Share of consumers who made a new purchase after returning an item in U.S. in 2017, by shopping channelShopping behavior of U.S. consumers after returning an item 2017
- Share of respondents who have bought multiple items with the intention of returning them in the U.S. and U.K. in 2018Bracketing by gender U.S.& U.K. 2018
- Number of extra purchases and returns U.S. customers think they would make each month on average as a result of ‘try-before-you-buy’ in 2018Extra purchases and returns consumers will make with ‘try-before-you-buy’ U.S. 2018
- Return process
- How do you learn about returns?Reverse logistics in the U.S. - how companies learn about returned items 2018
- What are the common reasons for returns?Reverse logistics in the U.S. - common reasons for returns 2018
- What information are you collecting as a retailer?*Reverse logistics - information collected by U.S. retailers about returned items 2018
- How does your company primarily accept returned items?Reverse logistics in the U.S. - how companies accept returned items 2018
- What benefits is your organization realizing as a result of your reverse logistics processes?*Benefits of reverse logistics to U.S. companies 2018
- What challenges or frustrations do you experience with returned items?Reverse logistics in the U.S. - challenges with returned items 2018
- How do you handle refurbished and returned items that are in re-sellable condition?Reverse logistics in the U.S. - how companies handle returned items 2018
- Monthly cost of processing returns U.S. 2018
- Reasons for returning items as reported by U.S. merchants 2018
- Return deliveries in e-commerce - costs in U.S. 2012-2017
- Bracketing by gender U.S.& U.K. 2018
- Amount of time for a product to be added back into inventory and resold 2017
- Online returns: U.S. consumers' likeliness to shop more online 2016
- Reverse logistics - package returns in the U.S. by company FY 2015
- In-store returns: U.S. consumers' likeliness to shop more online 2016
- Reverse logistics - USPS package returns by type FY 2017
- Free returns: U.S. consumers' likeliness to shop more online 2016
- Average time for returning a purchase after the holidays in U.S. 2018
- Number of items returned by consumers in the U.S. 2018
- Methods used for returning goods by consumers in U.S. 2018
- Reverse logistics
- Reverse Logistics and the U.S. Postal Service 2018
- Retail returns and the consumer experience 2018
- Future-proof your reverse logistics 2017
- The Try Before You Buy: A Returns Tsunami for Retail 2018
- Narvar Consumer Report 2018
- An Analysis of the Operational Costs of Trucking 2018
- Consumer Returns Report 2016
- Narvar Consumer Report 2017
- An Analysis of the Operational Costs of Trucking 2017
- Freight and cargo in the United Kingdom
- Financing Freight Improvements 2007
- State of Logistics Report 2019: Executive Summary
- Top 100 Private Carriers 2010
- Top 100 For-Hire Carriers 2019
- Retail e-commerce sales worldwide from 2014 to 2023 (in billion U.S. dollars)
- E-commerce share of total global retail sales from 2015 to 2023
- Market share of leading mass merchant e-retailers in the United States in 2017
- Most popular retail websites in the United States as of December 2018, ranked by visitors (in millions)
- Costs of return deliveries worldwide in 2015, by region (in billion U.S. dollars)
- Costs of return deliveries in the United States from 2016 to 2020 (in billion U.S. dollars)
- Cost of retail items returned in the United States from 2012 to 2018 (in billion U.S. dollars)*
- Average monthly cost of processing returns in the United States in 2018, by number of returned items (in British pounds)*
- E-commerce market share of leading e-retailers worldwide in 2017, based on GMV
- Annual e-commerce revenue of Alibaba from 2010 to 2019, by region (in million yuan)
- Rakuten Group's domestic e-commerce volume from 1st quarter 2014 to 4th quarter 2018 (in billion Japanese yen)
- Annual net revenue of Amazon from 2004 to 2018 (in billion U.S. dollars)
- eBay's annual net revenue in the United States from 2013 to 2018 (in million U.S. dollars)
- Walmart's net sales worldwide from 2008 to 2019, by division (in billion U.S. dollars)
- Share of retailers that have adopted try-before-you-buy in the U.S. and U.K. in 2018
- Share of retailers that will adopt try-before-you-buy in the U.S. and U.K. in 2019
- Reasons for returning items in the United States in 2018
- How quickly is acceptable for returns to be dealt with?
- Most preferred delivery method when returning an online purchase worldwide in 2018
- How did you return your online purchase?
- Share of consumers who returned an item in the United States in 2017, by shopping channel
- Share of consumers who made a new purchase after returning an item in U.S. in 2017, by shopping channel
- Share of respondents who have bought multiple items with the intention of returning them in the U.S. and U.K. in 2018
- Number of extra purchases and returns U.S. customers think they would make each month on average as a result of ‘try-before-you-buy’ in 2018
- Most important factors driving purchasing decisions on Amazon among Amazon buyers as of February 2019
- How do you learn about returns?
- What are the common reasons for returns?
- What information are you collecting as a retailer?*
- How does your company primarily accept returned items?
- What benefits is your organization realizing as a result of your reverse logistics processes?*
- What challenges or frustrations do you experience with returned items?
- How do you handle refurbished and returned items that are in re-sellable condition?
- Value of e-commerce items returned in the United States in 2012 and 2017 (in billion U.S. dollars)
- How long does it take for a return to be added back into your inventory, ready to be resold?
- Likeliness of U.S. consumers to shop more online if easier online returns were available from 2014 to 2016
- Share of package returns in the United States in FY 2015, by company
- Likeliness of U.S. consumers to shop more online if easier in-store returns were available from 2014 to 2016
- Share of U.S. Postal Service package return volume and revenue in the United States in FY 2017, by type
- Likeliness of U.S. consumers to shop more online if free returns or exchanges were available from 2014 to 2016
- When you returned gifts after the holidays last year, when did you return the gifts?
- Of the holiday gifts that you received last year, how many did you return?
- In the past year, how have you returned items?
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