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Reasons for outsourcing reverse logistics tasks of U.S. companies 2018
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Reasons for outsourcing reverse logistics tasks of U.S. companies 2018
Why are you outsourcing or planning to outsource your reverse logistics task?*
This statistic displays the reasons U.S. companies outsource or plan to outsource their reverse logistics tasks in 2018. During the survey, 60 percent of respondents reported that it is more cost effective to outsource reverse logistics tasks.
Why are you outsourcing or planning to outsource your reverse logistics task?*
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Description
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More information
This statistic displays the reasons U.S. companies outsource or plan to outsource their reverse logistics tasks in 2018. During the survey, 60 percent of respondents reported that it is more cost effective to outsource reverse logistics tasks.
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- Release date
- May 2018
- Region
- United States
- Survey time period
- January 2018
- Number of respondents
- 272 respondents
- Special properties
- subscribers to SCMR and members of RLA and WERC.
- Method of interview
- Email survey
- Supplementary notes
-
The source doesn't mention the age of the respondents.
* Reverse logistics covers operations related to the reuse of products and materials, including remanufacturing and refurbishing.
Source
- Show sources information
- Show publisher information
- Release date
- May 2018
More information
- Region
- United States
- Survey time period
- January 2018
- Number of respondents
- 272 respondents
- Special properties
- subscribers to SCMR and members of RLA and WERC.
- Method of interview
- Email survey
- Supplementary notes
-
The source doesn't mention the age of the respondents.
* Reverse logistics covers operations related to the reuse of products and materials, including remanufacturing and refurbishing.
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Statistics on "Reverse logistics"
- Market overview
The most important statistics
- Retail e-commerce sales worldwide from 2014 to 2021 (in billion U.S. dollars)Global retail e-commerce sales 2014-2021
- E-commerce share of total global retail sales from 2015 to 2021Worldwide e-commerce share of retail sales 2015-2021
- Market share of leading mass merchant e-retailers in the United States in 2017U.S. e-retailers: mass merchant market share 2017
- Most popular retail websites in the United States as of December 2017, ranked by visitors (in millions)Monthly unique visitors to U.S. retail websites 2017
- Costs of return deliveries worldwide in 2015, by region (in billion U.S. dollars)Return deliveries - costs by region 2015
- Cost of retail items returned in the United States from 2012 to 2018 (in billion U.S. dollars)*Return deliveries in retail - costs in U.S. 2012-2018
- E-retailers
The most important statistics
- E-commerce market share of leading e-retailers worldwide in 2017, based on GMVGlobal e-commerce market share of leading e-retailers 2017
- Annual e-commerce revenue of Alibaba from 2010 to 2018, by region (in million yuan)Alibaba: annual e-commerce revenue 2010-2018, by region
- Rakuten Group's domestic e-commerce volume from 1st quarter 2014 to 4th quarter 2018 (in billion Japanese yen)Rakuten Group: quarterly domestic e-commerce GMS 2014-2018
- Annual net revenue of Amazon from 2004 to 2018 (in billion U.S. dollars)Annual net sales of Amazon 2004-2018
- eBay's annual net revenue in the United States from 2013 to 2018 (in million U.S. dollars)eBay: annual net revenue in the United States 2013-2018
- Walmart's net sales worldwide from 2008 to 2019, by division (in billion U.S. dollars)Walmart's net sales worldwide from 2008 to 2019, by division
- Consumer behavior
The most important statistics
- How quickly is acceptable for returns to be dealt with?Number of days acceptable for dealing with returns by age U.S.& U.K. 2018
- Most preferred delivery method when returning an online purchase worldwide in 2017Online purchase - return delivery method 2017
- How did you return your online purchase?Methods used by consumers in the U.S. to return an online purchase 2017
- Share of consumers who returned an item in the United States in 2017, by shopping channelPreferred method of return in U.S. - shopping channel 2017
- Share of consumers who made a new purchase after returning an item in U.S. in 2017, by shopping channelShopping behavior of U.S. consumers after returning an item 2017
- Share of U.S. consumers who would buy again from a retailer in 2017, by reasonReasons that consumers in the U.S. would buy again from a retailer 2017
- Return process
The most important statistics
- How do you learn about returns?Reverse logistics in the U.S. - how companies learn about returned items 2018
- What are the common reasons for returns?Reverse logistics in the U.S. - common reasons for returns 2018
- What information are you collecting as a retailer?*Reverse logistics - information collected by U.S. retailers about returned items 2018
- How does your company primarily accept returned items?Reverse logistics in the U.S. - how companies accept returned items 2018
- What benefits is your organization realizing as a result of your reverse logistics processes?*Benefits of reverse logistics to U.S. companies 2018
- What challenges or frustrations do you experience with returned items?Reverse logistics in the U.S. - challenges with returned items 2018
- How do you handle refurbished and returned items that are in re-sellable condition?Reverse logistics in the U.S. - how companies handle returned items 2018
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Further Content: Statistics, Studies, and Topic Pages
Statistics
- Reasons for changes to reverse logistics processes of U.S. companies 2018
- Departmental responsibility for reverse logistics in U.S. companies 2018
- Ability to determine savings from reverse logistics of U.S. companies 2018
- Changes from the effect of e-commerce on reverse logistics of U.S. companies 2018
- Importance of reverse logistics to U.S. companies 2018
- Reasons for handling reverse logistics tasks in-house of U.S. companies 2018
- Reverse logistics in the U.S. - whether e-commerce is causing higher returns 2018
- Reverse logistics - information collected by U.S. manufacturers about returns 2018
- Reverse logistics in the U.S. - collection of information about returned items 2018
- Outsourcing of reverse logistics operations by U.S. companies 2018
- Impact of e-commerce on the reverse logistics processes of U.S. companies 2018
- Organizational responsibility for reverse logistics in U.S. companies 2018
- Amount of time for a product to be added back into inventory and resold 2017
- Biggest increases in supply chain friction worldwide by region 2017
- Primary areas of focus in supply chain management worldwide 2017
- Biggest supply chain challenges worldwide 2017-2018
- Areas with increased spending in the supply chain worldwide 2018
Studies
- Reverse logistics
- Future-proof your reverse logistics 2017
- Reverse Logistics and the U.S. Postal Service 2018
- Supply Chain Hot Trends 2019
- 2019 Third-Party Logistics Study
- Retail returns and the consumer experience 2018
- Narvar Consumer Report 2018
- Global Supply Chain Report 2018
- Supply Chain Hot Trends Q2 2017
- Canada Post Corporation
- The Try Before You Buy: A Returns Tsunami for Retail 2018
- Last mile delivery
- 2018 Third-Party Logistics Study
- Supply Chain Hot Trends Q1 & Q2 2018
- Transport survey - Logistics 2017
Statistics on "Reverse logistics"
- Retail e-commerce sales worldwide from 2014 to 2021 (in billion U.S. dollars)
- E-commerce share of total global retail sales from 2015 to 2021
- Market share of leading mass merchant e-retailers in the United States in 2017
- Most popular retail websites in the United States as of December 2017, ranked by visitors (in millions)
- Costs of return deliveries worldwide in 2015, by region (in billion U.S. dollars)
- Cost of retail items returned in the United States from 2012 to 2018 (in billion U.S. dollars)*
- E-commerce market share of leading e-retailers worldwide in 2017, based on GMV
- Annual e-commerce revenue of Alibaba from 2010 to 2018, by region (in million yuan)
- Rakuten Group's domestic e-commerce volume from 1st quarter 2014 to 4th quarter 2018 (in billion Japanese yen)
- Annual net revenue of Amazon from 2004 to 2018 (in billion U.S. dollars)
- eBay's annual net revenue in the United States from 2013 to 2018 (in million U.S. dollars)
- Walmart's net sales worldwide from 2008 to 2019, by division (in billion U.S. dollars)
- How quickly is acceptable for returns to be dealt with?
- Most preferred delivery method when returning an online purchase worldwide in 2017
- How did you return your online purchase?
- Share of consumers who returned an item in the United States in 2017, by shopping channel
- Share of consumers who made a new purchase after returning an item in U.S. in 2017, by shopping channel
- Share of U.S. consumers who would buy again from a retailer in 2017, by reason
- How do you learn about returns?
- What are the common reasons for returns?
- What information are you collecting as a retailer?*
- How does your company primarily accept returned items?
- What benefits is your organization realizing as a result of your reverse logistics processes?*
- What challenges or frustrations do you experience with returned items?
- How do you handle refurbished and returned items that are in re-sellable condition?
- What prompted changes to your reverse logistics processes?*
- Which departments handle your reverse logistics operations?*
- Are you able to determine how much your reverse logistics operation is saving your company?*
- What changes are you planning as a result of the effects e-commerce is placing on your reverse logistics operation?*
- How important is reverse logistics to your organization?*
- Why are you/will you be handling your reverse logistics tasks in-house?*
- Is e-commerce causing a higher return rate?
- What information are you collecting as a manufacturer?
- Do you collect, track or gauge any information regarding returned items?
- Which best describes your outsourcing or any plans to outsource reverse logistics operations?*
- To what extent is e-commerce changing your reverse logistics process?*
- How would you best describe your organization's reverse logistics operations?*
- How long does it take for a return to be added back into your inventory, ready to be resold?
- In which regions are you seeing the biggest increases in supply chain friction?*
- What is the primary focus in the management of your supply chain?
- What is the biggest challenge you are facing in your supply chain?
- Which of the following is driving increased spending in your supply chain?
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