This statistic depicts the share of different methods used by U.S. consumers to return an online purchase in 2017, broken down by whether the consumer lives in an urban, suburban or rural area. During the survey, 19 percent of respondents who lived in a rural area stated that they returned their online purchase in store.
Share of consumers returning an online purchase in the United States in 2017, by method and location
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Narvar. (April 10, 2018). Share of consumers returning an online purchase in the United States in 2017, by method and location [Graph]. In Statista. Retrieved February 15, 2025, from https://www.statista.com/statistics/874976/method-of-returning-an-online-purchase-by-location-united-states/?__sso_cookie_checker=failed
Narvar. "Share of consumers returning an online purchase in the United States in 2017, by method and location." Chart. April 10, 2018. Statista. Accessed February 15, 2025. https://www.statista.com/statistics/874976/method-of-returning-an-online-purchase-by-location-united-states/?__sso_cookie_checker=failed
Narvar. (2018). Share of consumers returning an online purchase in the United States in 2017, by method and location. Statista. Statista Inc.. Accessed: February 15, 2025. https://www.statista.com/statistics/874976/method-of-returning-an-online-purchase-by-location-united-states/?__sso_cookie_checker=failed
Narvar. "Share of Consumers Returning An Online Purchase in The United States in 2017, by Method and Location." Statista, Statista Inc., 10 Apr 2018, https://www.statista.com/statistics/874976/method-of-returning-an-online-purchase-by-location-united-states/?__sso_cookie_checker=failed
Narvar, Share of consumers returning an online purchase in the United States in 2017, by method and location Statista, https://www.statista.com/statistics/874976/method-of-returning-an-online-purchase-by-location-united-states/?__sso_cookie_checker=failed (last visited February 15, 2025)
Share of consumers returning an online purchase in the United States in 2017, by method and location [Graph], Narvar, April 10, 2018. [Online]. Available: https://www.statista.com/statistics/874976/method-of-returning-an-online-purchase-by-location-united-states/?__sso_cookie_checker=failed