NPS score of websites in health and beauty in Belgium 2011-2019

Net promoter score (NPS) of e-commerce websites in health and beauty in Belgium from 2011 to 2019

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Source

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Release date

June 2019

Region

Belgium

Survey time period

22 March, 2019 to 8 April, 2019

Number of respondents

2,062 respondents

Age group

18-70 years

Method of interview

Online survey

Supplementary notes

This question was phrased by the source as follows: "Please think back to the entire process of your online purchase of . How likely are you to recommend to a friend, on a scale from 0 to 10?"

The source states that the NPS score was calculated as follows: "Top 2 - Bottom 6".

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