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Advantages of using real-time customer analytics U.S. 2018

Published by Shanhong Liu, Jul 31, 2018
This statistic shows the benefits resulting from real-time customer analytics in the United States as of March 2018. According to the source, 85 percent of respondents cited improved customer experiences as one of the top three benefits resulting from real-time customer analytics.

Benefits resulting from real-time customer analytics in the United States as of March 2018*

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Sources

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Release date

July 2018

Region

United States

Survey time period

March 2018

Number of respondents

>560

Special properties

business leaders

Method of interview

Face-to-face interviews, telephone interviews

Supplementary notes

*This heading was phrased by the source as follows: "Percentage of respondents citing each benefit as one of the top three from resulting real-time customer analytics."

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