Contact center employees in the United States 2014-2022

Published by Statista Research Department, Jul 6, 2023
Between 2014 and 2022, the number of employees working in the contact center industry in the United States increased overall, despite some fluctuations. In 2022, there were almost 2.9 million people working in contact centers, an increase when compared to the previous year.

Number of contact center employees in the United States from 2014 to 2022 (in millions)

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Release date

March 2023

Region

United States

Survey time period

2014 to 2022

Supplementary notes

Values are as of May each year, rounded.
Figures prior to 2022 were taken from a previous report.

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