U.S. consumer trust: factors which erode trust in businesses 2017

Published by
Kasia Davies,
Jan 14, 2025
This statistic shows the factors that cause U.S. consumers to lose trust in a business as of 2017. As of 2017, 21 percent of respondents stated that if they heard negative things about the business through word-of-mouth it would cause them to loss trust in that company.

Factors that cause U.S. consumers to lose trust in a business as of 2017

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Release date

March 2018

Region

United States

Survey time period

June 2017

Number of respondents

1,024 respondents

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