Leading ride-hailing companies in U.S. by market share 2017-2020

Despite being almost synonymous with the ridesharing industry, Uber’s share of the U.S. market has been declining, falling from 74 percent in September 2017 to 70 percent in June 2020. This loss has been to the benefit of Lyft, whose market share stood at 30 percent in that same month.

Ridesharing industry

While Uber’s U.S. market share may be declining, the company is still growing strongly in terms of revenue and ridership. There are two reasons for this. First, Uber is a global company, whereas Lyft only operates in the North American market. And secondly, the overall size of the ride sharing market in North America is growing, with 36 percent of U.S. adults using ride sharing services in 2018 compared to 15 percent in 2015.

Driver conditions

Ridesharing companies have received criticism for classifying drivers as independent contractors rather than employees. This means drivers need to pay for their own operating expenses and may not have access to basic employment rights such as a minimum wage (in districts where one exists). There has also been legal action taken against Uber for underpayment of their drivers and misrepresenting potential earnings. Despite these criticisms, on the whole ridesharing drivers appear to be satisfied. In 2019, over 52 percent Lyft drivers and almost 45 percent of Uber drivers reported being satisfied with their respective ridesharing company.

Market share of the leading ride-hailing companies in the United States from September 2017 to June 2020

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Sources

Release date

July 2020

Region

United States

Survey time period

September 2017 to June 2020

Supplementary notes

Figures for September 2017 can be accessed here.

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Statistics on "Uber Technologies"

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