Preferred online payment methods from consumers in Germany 2020

Published by Raynor de Best, Jun 22, 2021
According to German payment diaries in 2020, PayPal was preferred significantly more for online shopping payments than credit cards. More than four out of ten respondents who used at least one payment method for online shopping listed the U.S. app as their most preferred one. In terms of buy now, pay later or BNPL - the most significant development in digital payments since the coronavirus pandemic - Germany is difficult to map out clearly: Instead of BNPL, the country uses Sofortüberweisung - a payment system which acts as an intermediary between the buyer and the online shop. Instead of the consumer buying the product him/herself, the company Sofort - which belongs to Klarna - pays on the consumer's behalf, in return for online banking information.

Which payment method do you use the most/second most/third most often for online purchases?

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Source

Release date

January 2021

Region

Germany

Survey time period

2020

Number of respondents

2,386-4,032*

Age group

18 years and older

Special properties

Figures comes from a payments diary

Method of interview

Questionnaire

Supplementary notes

* The source adds the following information:

  • Respondents who used at least one method: n = 4,032;
  • Respondents who used at least two methods: n = 3,362;
  • Respondents who used at least three methods: n = 2,386.

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