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Aspects of car dealership experience least enjoyed during purchase in Germany 2018

This statistic shows the aspects of the vehicle dealership experience that German consumers disliked the most during their purchase in 2018. It can be noted that too much paperwork was the most unappealing aspect of the dealership experience for German consumers.

Aspects of vehicle dealership experience German consumers enjoyed the least during purchase in 2018

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Release date

February 2018



Survey time period


Number of respondents

803 respondents

Age group

18 years and older

Supplementary notes

Survey question: What are the top three aspects of the dealer experience you disliked most when you acquired your current vehicle?

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Statistics on "Car purchasing experience in Europe"

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