Try our corporate solution for free!
(212) 419-8286

Leading errors preventing consumers from checking out online in Europe 2020

In 2020, many e-commerce companies in selected European countries had unnecessary issues, which disrupt the webpage's checkout flow and cause consumers to abandon their order. For example, nearly half of the e-commerce shops reviewed in these countries did not confirm the type of card used when a card number was entered, missing the opportunity to validate payment details in real-time. About one in five e-commerce websites did not allow card numbers to be entered without spaces, annoyingly forcing customers to enter the digits in a certain way.

Leading issues causing friction for consumers on e-commerce checkout pages in Europe in 2020

Exclusive Premium statistic

You need a Single Account for unlimited access.

  • Full access to 1m statistics

  • Incl. source references

  • Available to download in PNG, PDF, XLS format

Single Account

$39 $59 per month *
in the first 12 months
33% discount until May 31st
*Duration: 12 months, billed annually, single license

Access to this and all other statistics on 80,000 topics from

$468 / Year
$708 / Year

Show detailed source information?
Register for free
Already a member?
Log in

Release date

June 2020



Survey time period


Number of respondents

450 e-commerce websites

Supplementary notes

The reviewed e-commerce websites came from the following countries: France, Germany, United Kingdom, the Netherlands, Spain, Italy, and Sweden.

The source does not specify the date of the survey.

Statista Accounts: Access All Statistics. Starting from $468 / Year
Basic Account
Get to know the platform

You only have access to basic statistics.
This statistic is not included in your account.

Single Account
The ideal entry-level account for individual users
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references
$59 $39 / Month *
in the first 12 months
Corporate Account
Full access

Corporate solution including all features.

* Prices do not include sales tax.

Statistics on "Payment methods in Nigeria"

Statista Accounts: Access All Statistics. Starting from $468 / Year
Learn more about how Statista can support your business.