Reasons for not using food delivery brands in Great Britain 2017

This statistic presents the results of a 2017 survey that asked consumers in Great Britain to give the reasons why they had not used food delivery services such as Uber Eats, Hungry House, Just Eat and Deliveroo, if they had not done so before. Aside from not eating takeaway/delivery food, one of the main reasons was that such services did not operate where the respondent lived. Cost was also an issue, with 17 percent saying it would encourage them to spend too much money and 15 percent saying they can't afford to buy food through them.

You’ve stated that you haven’t used food delivery brands (e.g. Uber Eats, Hungry House, Just Eat, Deliveroo). Which, if any, of the following reasons explain why?

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Release date

November 2017


United Kingdom (Great Britain)

Survey time period


Special properties

Adults who have not used delivery services such as Uber Eats, Hungry House, Just Eat, Deliveroo*

Method of interview

Online panel

Supplementary notes

* Data is from YouGov Profiles. The source adds that "YouGov Profiles is the YouGov connected data vault which holds 190,000 variables collected from the most active 250,000 panellists in the UK."

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Statistics on "Food delivery and takeaway market in the UK"

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