This statistic depicts the leading priorities for shippers and third-party logistics (3PL) providers worldwide in omnichannel fulfillment in 2018. During the survey, 26 percent of shippers and 20 percent of 3PLs cited customer service as their leading priority in omnichannel fulfillment.
Leading priorities for shippers and third-party logistics (3PL) providers worldwide in omnichannel fulfillment in 2018
Data is based on the answers from shippers and 3PLs in North America
(67 percent), Asia (13 percent) and Europe (9 percent).
About 22 percent of respondents were from manufacturing, 17 percent from retail and consumer products, 11 percent from the food and beverage industry, ten percent from health care and pharmaceutical companies, eight percent from the automotive industry, six percent of respondents were from business support and logistics, four percent were from the telecommunications, technology, internet and electronics industry, three percent from airlines, aerospace and defense, three percent from construction and machinery, two percent from governmental companies, one percent from finance, insurance and real estate, one percent from the utilities, energy and extraction industry, and 12 percent from others.
The source did not specify the age of the respondents.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Learn more about how Statista can support your business.
Korn/Ferry. (September 15, 2018). Leading priorities for shippers and third-party logistics (3PL) providers worldwide in omnichannel fulfillment in 2018 [Graph]. In Statista. Retrieved October 09, 2024, from https://www.statista.com/statistics/933577/shippers-3pl-priorities-omni-channel-fulfillment/
Korn/Ferry. "Leading priorities for shippers and third-party logistics (3PL) providers worldwide in omnichannel fulfillment in 2018." Chart. September 15, 2018. Statista. Accessed October 09, 2024. https://www.statista.com/statistics/933577/shippers-3pl-priorities-omni-channel-fulfillment/
Korn/Ferry. (2018). Leading priorities for shippers and third-party logistics (3PL) providers worldwide in omnichannel fulfillment in 2018. Statista. Statista Inc.. Accessed: October 09, 2024. https://www.statista.com/statistics/933577/shippers-3pl-priorities-omni-channel-fulfillment/
Korn/Ferry. "Leading Priorities for Shippers and Third-party Logistics (3pl) Providers Worldwide in Omnichannel Fulfillment in 2018." Statista, Statista Inc., 15 Sep 2018, https://www.statista.com/statistics/933577/shippers-3pl-priorities-omni-channel-fulfillment/
Korn/Ferry, Leading priorities for shippers and third-party logistics (3PL) providers worldwide in omnichannel fulfillment in 2018 Statista, https://www.statista.com/statistics/933577/shippers-3pl-priorities-omni-channel-fulfillment/ (last visited October 09, 2024)
Leading priorities for shippers and third-party logistics (3PL) providers worldwide in omnichannel fulfillment in 2018 [Graph], Korn/Ferry, September 15, 2018. [Online]. Available: https://www.statista.com/statistics/933577/shippers-3pl-priorities-omni-channel-fulfillment/