Netherlands: factors influencing failed retail store visits 2018

The statistic displays the results of a survey of the factors influencing failed retail store visits in the Netherlands in 2018. The survey results suggest that the factor which most influenced failed retail store visits was the assortment available at the outlet. This meant a variety of things, like the stockpile or the product range itself. 30 percent of respondents indicated that assortment strongly affected the success of their shopping visit, while over half of respondents indicated that the staff in the outlet did not adversely affect the outcome of their shopping trip.

To what extent did the following aspects influence your last failed retail store visit?*

Characteristic	Strongly influenced my visit	Influenced my visit	Influenced my visit a little	Did not influence my visit
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Release date

September 2018

More information

Region

Netherlands

Survey time period

2018

Number of respondents

3,000 respondents

Special properties

consumers

Method of interview

Online survey

Supplementary notes

*This question was phrased by the source as follows: "In welke mate zijn deze aspecten van invloed geweest op het feit dat je de laatste keer niet kon slagen?" (English: To what extent did the following aspects influence your last failed retail store visit?)

The source does not specify the date of the survey.

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