Issues with online order shipping and billing addresses in the U.S. 2017
Loqate, a GBG solution, 16 percent of respondents were unable to find their address from a dropdown list. However, 51 percent of respondents had never experienced any problems entering a shipping or billing address during an online order process.
This statistic displays the most common problems experienced when filling in an online order shipping or billing address according to online shoppers in the United States as of November 2017. According to