U.S. consumers' preference for in-person interactions with lawyers by generation 2018

Share of consumers in the United States who prefer to interact with their lawyers in-person for certain tasks in 2018, by generation

by E. Mazareanu, last edited Nov 16, 2018
U.S. consumers' preference for in-person interactions with lawyers by generation 2018 This statistic depicts the share of consumers in the United States who prefer to interact with their lawyers in-person for certain tasks in 2018, broken down by generation. During the survey, 20 percent of Millennials stated they prefer in-person interactions when making appointments, compared to 11 percent of older respondents.
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Share of consumers in the United States who prefer to interact with their lawyers in-person for certain tasks in 2018, by generation

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Millennials*Previous generations
Making appointments20%11%
Telling facts of legal case67%68%
Learning about legal aspects of case60%53%
Answering quick questions21%13%
Getting case updates32%14%
Checking on hours25%18%
Signing, viewing, sharing documents62%65%
Making payments45%37%
Millennials*Previous generations
Making appointments20%11%
Telling facts of legal case67%68%
Learning about legal aspects of case60%53%
Answering quick questions21%13%
Getting case updates32%14%
Checking on hours25%18%
Signing, viewing, sharing documents62%65%
Making payments45%37%
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by E. Mazareanu, last edited Nov 16, 2018
This statistic depicts the share of consumers in the United States who prefer to interact with their lawyers in-person for certain tasks in 2018, broken down by generation. During the survey, 20 percent of Millennials stated they prefer in-person interactions when making appointments, compared to 11 percent of older respondents.
Show more
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