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Number of customers at European online banks in 2019
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Number of customers at European online banks in 2019
Number of customers at select online only European banks in 2019 (in millions)
by James Cherowbrier,
last edited
Sep 16, 2019
In February 2018, the London based company Revolut announced that they had hit 1.5 million customers, a figure that had grown to 3 million by November 14th, 2018. The incredible acceleration of new customers joining these online only banks has been mirrored by the Berlin (Germany) based N26 who have seen their customer base double between June 2018 and December 2018. As of August 2019, the two most popular European online banks boast almost ten million customers between them.
Exponential growth
The speed at which online banks are acquiring new customers is nothing short of incredible. If this continue, N26 and Revolut combined are forecast to have over 15 million customers by December 2020. Despite the huge growth, they still have some way to go to meet the online usage levels of banks including Sberbank and BBVA.Funding
The founder and CEO of N26 Valentin Stalf announced that the company’s Series D funding it acquired would be used to increase customer numbers to 5 million by the beginning of 2020. The extended round in funding in July 2019 has meant that the Berlin based disruptor has become the most funded online bank in Europe. The speed in which, fintech firms and disruptor banks have risen has seen several them reach Unicorn status.Number of customers at select online only European banks in 2019 (in millions)
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by James Cherowbrier,
last edited
Sep 16, 2019
In February 2018, the London based company Revolut announced that they had hit 1.5 million customers, a figure that had grown to 3 million by November 14th, 2018. The incredible acceleration of new customers joining these online only banks has been mirrored by the Berlin (Germany) based N26 who have seen their customer base double between June 2018 and December 2018. As of August 2019, the two most popular European online banks boast almost ten million customers between them.
Exponential growth
The speed at which online banks are acquiring new customers is nothing short of incredible. If this continue, N26 and Revolut combined are forecast to have over 15 million customers by December 2020. Despite the huge growth, they still have some way to go to meet the online usage levels of banks including Sberbank and BBVA.Funding
The founder and CEO of N26 Valentin Stalf announced that the company’s Series D funding it acquired would be used to increase customer numbers to 5 million by the beginning of 2020. The extended round in funding in July 2019 has meant that the Berlin based disruptor has become the most funded online bank in Europe. The speed in which, fintech firms and disruptor banks have risen has seen several them reach Unicorn status.- Show sources information
- Show publisher information
- Release date
- August 2019
- Region
- Europe
- Survey time period
- 2019
- Supplementary notes
-
* As of August 2019
** As of June 19th, 2019
*** As of August 2019
**** Approximation as of January 2019.
Figures have been collected from company announcements.
Source
- Show sources information
- Show publisher information
- Release date
- August 2019
More information
- Region
- Europe
- Survey time period
- 2019
- Supplementary notes
-
* As of August 2019
** As of June 19th, 2019
*** As of August 2019
**** Approximation as of January 2019.
Figures have been collected from company announcements.
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Distribution of mobile banking use in selected European countries 2015-16, by age
+Banks & Financial Services
Number of cases of online banking fraud in Belgium 2006-2018
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Statistics on "Online banking in the Benelux"
- General overview
The most important statistics
- Share of cash transactions at POS (points of sale) in selected countries in Europe as of 2016Share of cash transactions at POS in Europe 2016, by country
- Online banking penetration in selected European markets in 2018Online banking penetration in European markets 2018
- Share of individuals using internet banking in Belgium, Luxembourg and the Netherlands (Benelux) from 2005 to 2017Internet banking in the Benelux region 2005-2017
- Share of people who use mobile banking in Belgium, Luxembourg and the Netherlands (Benelux) from 2015 to 2016Share of people who use mobile banking in the Benelux 2015-2016
- Share of individuals who used mobile banking in selected* European countries in 2015 and 2016, by age groupDistribution of mobile banking use in selected European countries 2015-16, by age
- Belgium
The most important statistics
- Total number of internet banking subscriptions in Belgium from 2006 to 2017 (in millions)Number of internet banking subscriptions in Belgium 2006-2017
- Total number of mobile banking subscriptions in Belgium from 2011 to 2017 (in millions)Number of mobile banking subscriptions in Belgium 2011-2017
- Please indicate how often you bought the following new products and services (financial products) via the Internet in the past 12 months?Frequency of online purchases of financial products or services in Belgium in 2018
- Share of the population that used internet banking in Belgium from 2008 to 2018Share of the population that used internet banking in Belgium 2008-2018
- Share of respondents who indicate they only* use online banking in Belgium and the Netherlands in 2016Share of respondents who only use online banking Belgium Netherlands 2016
- Total number of cases of online banking fraud in Belgium from 2006 to 2018*Number of cases of online banking fraud in Belgium 2006-2018
- Luxembourg
The most important statistics
- Population size per credit institution (banking sector) in Luxembourg from 2008 to 2016EU-18 banking sector: population per credit institution in Luxembourg 2008 to 2016
- Online banking penetration in Luxembourg from 2005 to 2017Online banking penetration in Luxembourg 2005-2017
- Share of individuals who use online banking in Luxembourg as of March 2015, by frequency*Online banking usage frequency in Luxembourg 2015
- Leading reasons for not using mobile banking operations in Luxembourg in 2016*Leading reasons for not using mobile banking operations in Luxembourg 2016
- Share of individuals who use mobile banking operations in Luxembourg in 2016, by age group*Share of individuals using mobile banking operations in Luxembourg 2016, by age group
- Netherlands
The most important statistics
- Smartphone apps with the highest reach in the Netherlands as of 2018*Most used smartphone apps in the Netherlands 2018
- Online banking penetration rate in the Netherlands from 1st half 2016 to 2nd half 2017Share of consumers using online banking in the Netherlands 2016-2017
- Online banking penetration rate on mobile devices in the Netherlands from 1st half 2016 to 2nd half 2017, by genderOnline banking on mobile devices in the Netherlands 2016-2017, by gender
- Share of individuals from 12 years and older using online financial services in the Netherlands from 2012 to 2018, by genderShare of individuals online financial services in Netherlands 2012-2018, by gender
- Share of individuals using internet banking in the Netherlands from 2012 to 2018, by genderShare of individuals using internet banking in the Netherlands 2012-2018, by gender
- Share of individuals using online financial services in the Netherlands from 2012 to 2018, by age groupShare of individuals using online financial services in the Netherlands 2012-2018
- Share of individuals using internet banking in the Netherlands from 2012 to 2018, by age groupShare of individuals using internet banking in Netherlands 2012-2018, by age group
- To what extent do you use your main bank's online banking services in the following situations?Leading situation when customers use online banking in the Netherlands 2017
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Statistics on "Online banking in the Benelux"
- Share of cash transactions at POS (points of sale) in selected countries in Europe as of 2016
- Online banking penetration in selected European markets in 2018
- Share of individuals using internet banking in Belgium, Luxembourg and the Netherlands (Benelux) from 2005 to 2017
- Share of people who use mobile banking in Belgium, Luxembourg and the Netherlands (Benelux) from 2015 to 2016
- Share of individuals who used mobile banking in selected* European countries in 2015 and 2016, by age group
- Total number of internet banking subscriptions in Belgium from 2006 to 2017 (in millions)
- Total number of mobile banking subscriptions in Belgium from 2011 to 2017 (in millions)
- Please indicate how often you bought the following new products and services (financial products) via the Internet in the past 12 months?
- Share of the population that used internet banking in Belgium from 2008 to 2018
- Share of respondents who indicate they only* use online banking in Belgium and the Netherlands in 2016
- Total number of cases of online banking fraud in Belgium from 2006 to 2018*
- Population size per credit institution (banking sector) in Luxembourg from 2008 to 2016
- Online banking penetration in Luxembourg from 2005 to 2017
- Share of individuals who use online banking in Luxembourg as of March 2015, by frequency*
- Leading reasons for not using mobile banking operations in Luxembourg in 2016*
- Share of individuals who use mobile banking operations in Luxembourg in 2016, by age group*
- Smartphone apps with the highest reach in the Netherlands as of 2018*
- Online banking penetration rate in the Netherlands from 1st half 2016 to 2nd half 2017
- Online banking penetration rate on mobile devices in the Netherlands from 1st half 2016 to 2nd half 2017, by gender
- Share of individuals from 12 years and older using online financial services in the Netherlands from 2012 to 2018, by gender
- Share of individuals using internet banking in the Netherlands from 2012 to 2018, by gender
- Share of individuals using online financial services in the Netherlands from 2012 to 2018, by age group
- Share of individuals using internet banking in the Netherlands from 2012 to 2018, by age group
- To what extent do you use your main bank's online banking services in the following situations?
- What do you use your main online bank for?
- Consumer rating of online banking services in the Netherlands from 2015 to 2018, by bank
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- Result of the exercise of the online platforms from the main banks in Spain in 2015 (thousands of euros)
- Online banking functionality benchmark score in European banks in 2017*
- Main concerns regarding the collection of personal data online among French Internet users in 2017
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- Share of banking app users who use their app to conduct different activities in the United Kingdom (UK) in 2015 and 2016
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- Vietinbank's annual net profit from 2014 to 2018 (in trillion Vietnamese dong)
- Recoveries of public aid granted by FROB for the restructuring of the Spanish banking system between 2009 and 2016, by bank (in millions of euros)
- Small and medium businesses relationship with their bank in the United Kingdom (UK) as of 2014
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