Factors influencing U.S. consumer loyalty to retailers 2017

This statistic shows the factors which impact a shopper's loyalty to retailers in the United States as of June 2017. Some 92 percent of survey respondents stated that the price and value of a retailer influence their loyalty, whilst some 29 percent of respondents said that the experience in a retailer's physical store impacts their loyalty.

Factors impacting shopper's loyalty to retailers in the United States as of June 2017

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Sources

Release date

July 2017

Region

United States

Survey time period

June 22 to 25, 2017

Number of respondents

1,015 respondents

Age group

18 years and older

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