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Government contact center satisfaction index in the U.S. by contact method 2018

Government contact center satisfaction index in the United States in 2018, by contact method

Government contact center satisfaction index in the U.S. by contact method 2018 This statistic illustrates the government contact center satisfaction index in the United States from in 2018, broken down by contact method. During the survey, the government satisfaction index score for customers who only spoke with a live customer service agent stood at 77.
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Government contact center satisfaction index in the United States in 2018, by contact method

Index score (100-point scale)
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Index score (100-point scale)
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This statistic illustrates the government contact center satisfaction index in the United States from in 2018, broken down by contact method. During the survey, the government satisfaction index score for customers who only spoke with a live customer service agent stood at 77.
Show more
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