This statistic shows the National Customer Satisfaction Index of department store chains in South Korea in 2021. In that year, Lotte Department Store received the highest customer satisfaction index, amounting to 79 out of 100 points.
National Customer Satisfaction Index (NCSI) of department store chains in South Korea in 2021
Korea Productivity Center defines the National Consumer Satisfaction Index (NCSI) as an "index of satisfaction level evaluated by customers who have used the domestically and internationally produced products and services sold to final customers at home, measured and quantified based on modeling."
The source does not state a publication date, the publication date used here is therefore the date of data access.
Profit from the additional features of your individual account
Currently, you are using a shared account. To use individual functions (e.g., mark statistics as favourites, set
statistic alerts) please log in with your personal account.
If you are an admin, please authenticate by logging in again.
Statista Accounts:
Access All Statistics. Starting from $468 / Year
Learn more about how Statista can support your business.
KPC . (February 3, 2022). National Customer Satisfaction Index (NCSI) of department store chains in South Korea in 2021 [Graph]. In Statista. Retrieved July 01, 2022, from https://www.statista.com/statistics/949785/south-korea-department-store-customer-satisfaction-index/
KPC . "National Customer Satisfaction Index (NCSI) of department store chains in South Korea in 2021." Chart. February 3, 2022. Statista. Accessed July 01, 2022. https://www.statista.com/statistics/949785/south-korea-department-store-customer-satisfaction-index/
KPC . (2022). National Customer Satisfaction Index (NCSI) of department store chains in South Korea in 2021. Statista. Statista Inc.. Accessed: July 01, 2022. https://www.statista.com/statistics/949785/south-korea-department-store-customer-satisfaction-index/
KPC . "National Customer Satisfaction Index (Ncsi) of Department Store Chains in South Korea in 2021." Statista, Statista Inc., 3 Feb 2022, https://www.statista.com/statistics/949785/south-korea-department-store-customer-satisfaction-index/
KPC , National Customer Satisfaction Index (NCSI) of department store chains in South Korea in 2021 Statista, https://www.statista.com/statistics/949785/south-korea-department-store-customer-satisfaction-index/ (last visited July 01, 2022)
