This statistic shows the National Customer Satisfaction Index of department store chains in South Korea in the fourth quarter of 2019. In that quarter of the year, customer satisfaction index of Lotte department store measured 78 out of 100.
National Customer Satisfaction Index (NCSI) of department store chains in South Korea in 4th quarter 2019
Korea Productivity Center defines the National Consumer Satisfaction Index (NCSI) as an "index of satisfaction level evaluated by customers who have used the domestically and internationally produced products and services sold to final customers at home, measured and quantified based on modeling."
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The Chosun Ilbo. (December 9, 2019). National Customer Satisfaction Index (NCSI) of department store chains in South Korea in 4th quarter 2019 [Graph]. In Statista. Retrieved February 17, 2020, from https://www.statista.com/statistics/949785/south-korea-department-store-customer-satisfaction-index/
The Chosun Ilbo. "National Customer Satisfaction Index (NCSI) of department store chains in South Korea in 4th quarter 2019." Chart. December 9, 2019. Statista. Accessed February 17, 2020. https://www.statista.com/statistics/949785/south-korea-department-store-customer-satisfaction-index/
The Chosun Ilbo. (2019). National Customer Satisfaction Index (NCSI) of department store chains in South Korea in 4th quarter 2019. Statista. Statista Inc.. Accessed: February 17, 2020. https://www.statista.com/statistics/949785/south-korea-department-store-customer-satisfaction-index/
The Chosun Ilbo. "National Customer Satisfaction Index (Ncsi) of Department Store Chains in South Korea in 4th Quarter 2019." Statista, Statista Inc., 9 Dec 2019, https://www.statista.com/statistics/949785/south-korea-department-store-customer-satisfaction-index/
The Chosun Ilbo, National Customer Satisfaction Index (NCSI) of department store chains in South Korea in 4th quarter 2019 Statista, https://www.statista.com/statistics/949785/south-korea-department-store-customer-satisfaction-index/ (last visited February 17, 2020)
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