This statistic shows the National Customer Satisfaction Index of large bookstore chains in South Korea in the fourth quarter of 2019. In that quarter of the year, customer satisfaction index of Kyobo Book Centre measured 77 out of 100.
National Customer Satisfaction Index (NCSI) of large bookstore in South Korea in 4th quarter 2019
Korea Productivity Center defines the National Consumer Satisfaction Index (NCSI) as an "index of satisfaction level evaluated by customers who have used the domestically and internationally produced products and services sold to final customers at home, measured and quantified based on modeling."
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The Chosun Ilbo. (December 9, 2019). National Customer Satisfaction Index (NCSI) of large bookstore in South Korea in 4th quarter 2019 [Graph]. In Statista. Retrieved April 05, 2020, from https://www.statista.com/statistics/949831/south-korea-large-bookstore-customer-satisfaction-index/
The Chosun Ilbo. "National Customer Satisfaction Index (NCSI) of large bookstore in South Korea in 4th quarter 2019." Chart. December 9, 2019. Statista. Accessed April 05, 2020. https://www.statista.com/statistics/949831/south-korea-large-bookstore-customer-satisfaction-index/
The Chosun Ilbo. (2019). National Customer Satisfaction Index (NCSI) of large bookstore in South Korea in 4th quarter 2019. Statista. Statista Inc.. Accessed: April 05, 2020. https://www.statista.com/statistics/949831/south-korea-large-bookstore-customer-satisfaction-index/
The Chosun Ilbo. "National Customer Satisfaction Index (Ncsi) of Large Bookstore in South Korea in 4th Quarter 2019." Statista, Statista Inc., 9 Dec 2019, https://www.statista.com/statistics/949831/south-korea-large-bookstore-customer-satisfaction-index/
The Chosun Ilbo, National Customer Satisfaction Index (NCSI) of large bookstore in South Korea in 4th quarter 2019 Statista, https://www.statista.com/statistics/949831/south-korea-large-bookstore-customer-satisfaction-index/ (last visited April 05, 2020)
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