Large bookstore customer satisfaction index in South Korea 2019

This statistic shows the National Customer Satisfaction Index of large bookstore chains in South Korea in the fourth quarter of 2019. In that quarter of the year, customer satisfaction index of Kyobo Book Centre measured 77 out of 100.

National Customer Satisfaction Index (NCSI) of large bookstore in South Korea in 4th quarter 2019

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Sources

Release date

December 2019

Region

South Korea

Survey time period

4Q 2019

Supplementary notes

Korea Productivity Center defines the National Consumer Satisfaction Index (NCSI) as an "index of satisfaction level evaluated by customers who have used the domestically and internationally produced products and services sold to final customers at home, measured and quantified based on modeling."

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Statistics on "Book market in the U.S."

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