This statistic shows the mean customer satisfaction score for four broadband service providers in Singapore as of May 2018, based on three indicators of customer service: quality of service, price competitiveness, and variety of services available. During the period surveyed, MyRepublic achieved the highest customer satisfaction score for all three indicators, with a mean satisfaction score of 4.05 for quality of service, 3.98 for price competitiveness and 3.98 for variety of services available. SingNet scored the lowest for both quality of service and price competitiveness, with 3.63 and 3.43 respectively. StarHub Online scored the lowest for variety of services available with 3.61.
Customer satisfaction with fixed broadband service providers in Singapore as of May 2018, by provider
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Statistics on "Telecommunications industry in Singapore"
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Infocomm Development Authority of Singapore. (December 1, 2018). Customer satisfaction with fixed broadband service providers in Singapore as of May 2018, by provider [Graph]. In Statista. Retrieved March 29, 2020, from https://www.statista.com/statistics/954372/customer-satisfaction-broadband-services-singapore/
Infocomm Development Authority of Singapore. "Customer satisfaction with fixed broadband service providers in Singapore as of May 2018, by provider." Chart. December 1, 2018. Statista. Accessed March 29, 2020. https://www.statista.com/statistics/954372/customer-satisfaction-broadband-services-singapore/
Infocomm Development Authority of Singapore. (2018). Customer satisfaction with fixed broadband service providers in Singapore as of May 2018, by provider. Statista. Statista Inc.. Accessed: March 29, 2020. https://www.statista.com/statistics/954372/customer-satisfaction-broadband-services-singapore/
Infocomm Development Authority of Singapore. "Customer Satisfaction with Fixed Broadband Service Providers in Singapore as of May 2018, by Provider." Statista, Statista Inc., 1 Dec 2018, https://www.statista.com/statistics/954372/customer-satisfaction-broadband-services-singapore/
Infocomm Development Authority of Singapore, Customer satisfaction with fixed broadband service providers in Singapore as of May 2018, by provider Statista, https://www.statista.com/statistics/954372/customer-satisfaction-broadband-services-singapore/ (last visited March 29, 2020)
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