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Insurance customer satisfaction North America 2018, by tech engagement

Share of insurance customers with positive experience in North America in 2018, by level of technology engagement

by Jennifer Rudden, last edited Jun 26, 2019
Insurance customer satisfaction North America 2018, by tech engagement This statistic shows the share of insurance customers with positive experience in North America in 2018, by level of technology engagement. In 2018, 36.1 percent of tech-savvy insurance customers in North America had a positive experience, whereas 46.5 percent of non-tech-savvy North American respondents reported having a positive experience.
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Share of insurance customers with positive experience in North America in 2018, by level of technology engagement

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