This statistic shows the importance of selected channels among insurance customers worldwide in 2018. In 2018, 54.5 percent of insurance customers said that it was highly important to be able to conduct insurance transactions in a branch or with an agent or broker, whereas 40.7 percent said the same about mobile apps.
Importance of selected channels among insurance customers worldwide in 2018
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Capgemini, & EFMA. (May 25, 2018). Importance of selected channels among insurance customers worldwide in 2018 [Graph]. In Statista. Retrieved March 15, 2025, from https://www.statista.com/statistics/954882/channel-insurance-customers-by-type-globally/?__sso_cookie_checker=failed
Capgemini, und EFMA. "Importance of selected channels among insurance customers worldwide in 2018." Chart. May 25, 2018. Statista. Accessed March 15, 2025. https://www.statista.com/statistics/954882/channel-insurance-customers-by-type-globally/?__sso_cookie_checker=failed
Capgemini, EFMA. (2018). Importance of selected channels among insurance customers worldwide in 2018. Statista. Statista Inc.. Accessed: March 15, 2025. https://www.statista.com/statistics/954882/channel-insurance-customers-by-type-globally/?__sso_cookie_checker=failed
Capgemini, and EFMA. "Importance of Selected Channels among Insurance Customers Worldwide in 2018." Statista, Statista Inc., 25 May 2018, https://www.statista.com/statistics/954882/channel-insurance-customers-by-type-globally/?__sso_cookie_checker=failed
Capgemini & EFMA, Importance of selected channels among insurance customers worldwide in 2018 Statista, https://www.statista.com/statistics/954882/channel-insurance-customers-by-type-globally/?__sso_cookie_checker=failed (last visited March 15, 2025)
Importance of selected channels among insurance customers worldwide in 2018 [Graph], Capgemini, & EFMA, May 25, 2018. [Online]. Available: https://www.statista.com/statistics/954882/channel-insurance-customers-by-type-globally/?__sso_cookie_checker=failed
