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Shopping follow-up interactions by Canadians by channel 2018

This statistic shows the follow-up activities carried out by Canadian shoppers after purchasing something as of October 2018, by shopping channel. Some 15 percent of survey respondents stated that they shared their experiences with friends or family after shopping online.

Activities carried out after a shopping trip in Canada as of October 2018, by shopping channel*

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Sources

Release date

November 2018

Region

Canada

Survey time period

October 11 to 25, 2018

Number of respondents

5,007 respondents

Method of interview

Online survey

Supplementary notes

* The question was phrased by the source as follows: "After you bought/received the item, did you have any additional interactions or follow-up with the retailer that you bought from regarding this purchase?"

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