Use of self-scan checkout in supermarkets in the Netherlands 2016-2019

Between 2016 and 2019, the share of consumers surveyed in the Netherlands who used the self-scan options available at their supermarket increased annually. In 2016, 60 percent of respondents made use of the self-scan options available, whereas by 2019, this figure had increased to nearly 70 percent of respondents.

Share of supermarket customers using self-scan checkout in the Netherlands from 2016 to 2019*

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Release date

September 2019



Survey time period

June 3, 2019 to June 12, 2019

Number of respondents

n 2016 = 2,378; n 2017 = 2,250; n 2018 = 2,336; n 2019 = 1,548

Age group

18 years and older

Special properties

respondents who use self-scan options in their supermarket

Method of interview

Panel survey

Supplementary notes

* The question was phrased by the source as follows: "Maakt u gebruik van deze zelfscan methodes?" (English: "Do you use these self-scan options?").
The figures have been taken from several publications.

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