Share of French who have already chatted with virtual agents by age 2018

Percentage of French having already chatted with a virtual assistant in 2018, broken down by age group

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Release date

November 2018

Region

France

Survey time period

October 16-19, 2018

Number of respondents

1,505 respondents

Age group

18 years and older

Method of interview

Computer-assisted web interviews (CAWI)

Supplementary notes

This question was phrased by the source as follows: "Et avez-vous déjà eu recours aux produits ou services suivants? - Un agent virtuel qui dialogue avec un utilisateur (ex. Chatbot sur Messenger)"

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