Share of French who have already chatted with virtual agents by age 2018

Published by Statista Research Department, Sep 7, 2023
This graph presents the percentage of French having already communicated with a virtual agent - for instance on Messenger's Chatbot - in 2018, distributed by age group. It appears that 48 percent of the respondents aged between 18 and 24 years old had already chatted with a chatbot.

Percentage of French having already chatted with a virtual assistant in 2018, broken down by age group

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Sources

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Release date

November 2018

Region

France

Survey time period

October 16-19, 2018

Number of respondents

1,505 respondents

Age group

18 years and older

Method of interview

Computer-assisted web interviews (CAWI)

Supplementary notes

This question was phrased by the source as follows: "Et avez-vous déjà eu recours aux produits ou services suivants? - Un agent virtuel qui dialogue avec un utilisateur (ex. Chatbot sur Messenger)"

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