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Conversational bot usage areas in organizations worldwide 2017
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Conversational bot usage areas in organizations worldwide 2017
Most common areas for conversational bot implementation in organizations worldwide, as of 2017
by Shanhong Liu,
last edited
Feb 8, 2019
This statistic shows the most common areas of implementation for conversational bots in organizations worldwide, as of 2017. Around 77 percent of the respondent chief information officers and chief technology officers stated that their organization used conversational bots for after-sales and customer service.
Most common areas for conversational bot implementation in organizations worldwide, as of 2017
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by Shanhong Liu,
last edited
Feb 8, 2019
This statistic shows the most common areas of implementation for conversational bots in organizations worldwide, as of 2017. Around 77 percent of the respondent chief information officers and chief technology officers stated that their organization used conversational bots for after-sales and customer service.
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- As a Premium user you get access to the detailed source references and background information about this statistic.
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- Release date
- October 2018
- Region
- Worldwide
- Survey time period
- August to September 2017
- Number of respondents
- 352 respondents
- Special properties
- 97 chief information officers and 255 chief technology officers in 12 countries
Source
- Show sources information
- As a Premium user you get access to the detailed source references and background information about this statistic.
- Show publisher information
- Release date
- October 2018
More information
- Region
- Worldwide
- Survey time period
- August to September 2017
- Number of respondents
- 352 respondents
- Special properties
- 97 chief information officers and 255 chief technology officers in 12 countries
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