This statistic shows the most common areas of implementation for conversational bots in organizations worldwide, as of 2017. Around 77 percent of the respondent chief information officers and chief technology officers stated that their organization used conversational bots for after-sales and customer service.
Most common areas for conversational bot implementation in organizations worldwide, as of 2017
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Accenture. (October 12, 2018). Most common areas for conversational bot implementation in organizations worldwide, as of 2017 [Graph]. In Statista. Retrieved February 27, 2020, from https://www.statista.com/statistics/966909/worldwide-conversational-bot-implementation/
Accenture. "Most common areas for conversational bot implementation in organizations worldwide, as of 2017." Chart. October 12, 2018. Statista. Accessed February 27, 2020. https://www.statista.com/statistics/966909/worldwide-conversational-bot-implementation/
Accenture. (2018). Most common areas for conversational bot implementation in organizations worldwide, as of 2017. Statista. Statista Inc.. Accessed: February 27, 2020. https://www.statista.com/statistics/966909/worldwide-conversational-bot-implementation/
Accenture. "Most Common Areas for Conversational Bot Implementation in Organizations Worldwide, as of 2017." Statista, Statista Inc., 12 Oct 2018, https://www.statista.com/statistics/966909/worldwide-conversational-bot-implementation/
Accenture, Most common areas for conversational bot implementation in organizations worldwide, as of 2017 Statista, https://www.statista.com/statistics/966909/worldwide-conversational-bot-implementation/ (last visited February 27, 2020)
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