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Conversational bot usage areas in organizations worldwide 2017

Most common areas for conversational bot implementation in organizations worldwide, as of 2017

by Shanhong Liu, last edited Feb 8, 2019
Conversational bot usage areas in organizations worldwide 2017 This statistic shows the most common areas of implementation for conversational bots in organizations worldwide, as of 2017. Around 77 percent of the respondent chief information officers and chief technology officers stated that their organization used conversational bots for after-sales and customer service.
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Most common areas for conversational bot implementation in organizations worldwide, as of 2017

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