Features that prevent French from online shopping 2018

This graph presents the ranking of features that prevented French from buying online in a survey from 2018. It appears that for 79 percent of the respondents, the lack of security checks for payment was a barrier for purchasing online.

Do these features prevent you from purchasing online?*

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Release date

January 2019



Survey time period

May 30 to July 12, 2018

Age group

18 years and older

Method of interview

Online interview

Supplementary notes

* The question was phrased by the source as follows: "On the contrary, do the following features prevent you from buying online?"

The source does not specify the number of respondents in France. The survey interviewed 24,328 persons across 21 European countries. The source adds the following information: "Between 801 and 1,550 participants were interviewed per country."

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