Customer complaints against South Western Railway in the UK 2014-2018

Published by Statista Research Department, Aug 24, 2023
This statistic shows the number of customer complaints received by South Western Railway in the United Kingdom between 2014/15 and 2018, per 100 thousand passenger journeys. In 2018, the railway company had received an average of 20.8 complaints per 100 thousand journeys, a decrease compared to the previous survey period.

Number of customer complaints per 100 thousand passenger journeys against South Western Railway in the United Kingdom (UK) from 2014/15 to 2018

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Release date

September 2018

Region

United Kingdom

Survey time period

2014 to 2018

Supplementary notes

* For the years prior to 2017 no information on exact surveyed time period was given. 2017/18 refers to survey period August 2017 to March 2018. 2018 refers to survey period February to August 2018.

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