Ranking of last delivery experience with an e-commerce site according to online shoppers in Canada as of July 2018, by platform
Canadian online shopper ranking of their last e-commerce delivery experience 2018
This statistic presents a ranking of last delivery experience with an e-commerce site according to online shoppers in Canada as of July 2018, sorted by platform. According to the findings, 58 percent of consumers reported that their last delivery experience with Amazon was excellent, while in comparison only 32 percent of consumers stated similar responses in regards to their experience with retailers.
Ranking of last delivery experience with an e-commerce site according to online shoppers in Canada as of July 2018, by platform
ExcellentGood
Amazon58%35%
Brands and manufacturers38%50%
Retailers32%56%
Online marketplaces31%44%
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Sources

Release date

November 2018

Region

Canada

Survey time period

July 2018

Number of respondents

511 respondents

Age group

18 years and older

Method of interview

Online survey

Canadian online shopper ranking of their last e-commerce delivery experience 2018
This statistic presents a ranking of last delivery experience with an e-commerce site according to online shoppers in Canada as of July 2018, sorted by platform. According to the findings, 58 percent of consumers reported that their last delivery experience with Amazon was excellent, while in comparison only 32 percent of consumers stated similar responses in regards to their experience with retailers.
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Statistics on "E-commerce in Canada"
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